Do you have an AutoMind dongle?

To use the Guided by AutoMind feature, you’ll need our official dongle, it’s designed to work seamlessly with the app.

If you’ve got your AutoMind dongle, just tap “Yes.” We’ll guide you step-by-step — from dongle connection to full diagnosis.

Everything is explained in plain English, and the app walks you through the entire process, right through to your AI-powered report.

If you don’t have an official dongle yet, no problem, use the Order Device button to purchase via our website.

Alternatively, return to the main menu, and use the Vehicle Connection option to connect with a 3rd party compatible device.

Just remember, the Guided by AutoMind feature only works with the official dongle, and it’s by far the easiest way to get started.

Please Note: AutoMind is a free service, so phone and direct email support isn’t available. Help is provided via this Knowledge Base and Ticketing System only. In the app, tap the help or ‘i’ icon to view the correct article. If you still need assistance, you can submit a support ticket — but if the answer is already covered here, we’ll refer you back to it. Personal replies are limited due to the free nature of this service.
 
  Submit a Support Ticket